To add a new user to your reseller account:
- Login to the Helm control panel http://helm.gothosting.biz
- Click on the Users Icon
- Click the Add New Button in the lower right
- Enter an Account Number/Name - This will become the user's account Login/UserName. Make sure you enter the proper username for this account as this CANNOT BE CHANGED/EDITED once saved. To change a user name you must DELETE the users account which will delete all of their information including their web site and all email information!. If you do not enter an Account Number/Name the control panel will default that username to 0001 as their log in name. It will increment to 0002 for the next user entered. It is a good habit to get into to assign a User/Account Name when you create a user account.
- Enter in the users name and all contact information for this user.
- If you have created a Welcome Message in the Helm control panel check the Send Welcome Message check box
- Click the Save button in the lower right
Once a new user is added you will need to assign the hosting package that they have purchased to this user's account.