gotFusion Knowledge Base

Answer:

To set up the automatic welcome message:

1. Login to the Helm control panel http://helm.gothosting.biz
2. Click on the Account Settings Icon
3. Click on the User Settings Icon
4. If you wish to always have a prefix to the customer account name you enter when creating a new user account enter it into the input box
5. Click the Save Button
6. The user account settings have been saved. 

To set up your welcome email:

1. Click the Welcome Message Icon
2. When you create this welcome email you can insert customer account variables within the text.  These variables include the customer's first and last name, their user name and password, and other content from their contact information.
3. Once you have your welcome message written check the Send Via Email From box
4. Enter the email address you wish the message to be sent from into the input area
5. If you wish to receive a copy of the welcome message check the Send Copy To box
6. Enter the email address you wish to receive a copy at
7. Click the Save Button