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Question:

How do I send out automatic receipts when my customers make a payment?


Answer:

How to set up the payment receipts feature in the Helm control panel:

  1. Login to the Helm control panel http://helm.gothosting.biz
  2. Click on the Account Settings Icon
  3. Click on the Billings Settings Icon
  4. Click on the Payment Receipts Icon
  5. Fill in the subject and message body for the receipt email
  6. You can insert information from the customers account by selecting from the Dynamic Information drop down box and pressing the insert button.  This information includes the customers first and last name, username and password, account balance and amount paid, and several conditional if processing statement
  7. Check the Send Via Email box and enter the email address you wish the receipt to originate from.
  8. Check the Send Copy to Email Address box and enter the email address you wish to receive a copy of this receipt at
  9. When finished press the Save Button at the lower right

 

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